How did Baabaazuzu get its name?
Baabaa is a sheep reference, and Zuzu is the owner and design originator, Sue Burns' nickname.
Where does Baabaazuzu get the wool?
We purchase by the ton what post-consumer companies like Goodwil Industries cannot sell. We salvage wool from all across the country, keeping about 3,000 pounds of textiles out of the landfills each month.
Where can I purchase Baabaazuzu directly?
Baabaazuzu has retailers all across the United States, Canada, Japan, Korea and Australia; contact Baabaazuzu for a retailer search in your area. Learn about some of these fabulous shops on our Crazy Great Boutiques blog post series. You may also shop here on our website or our showroom store--visit us at 1006 S. Sawmill Rd., Lake Leelanau, MI 49653.
M - F | 9:00am - 5:00pm
S & SU | 11:00am - 4:00pm
Would you take my sweater or suit coat and turn it into one of your items?
Yes! we would be happy to take one of your treasured sweaters and upcycle it into something that you love and can wear once again.
How do I care for my Baabaazuzu purchase?
1. Spot cleaning?
Wool is naturally stain resistant as you may have noticed, water and other liquids simply bead up and roll off. A stiff bristled brush can take care of a lot of stains. We love the old fashioned Goody brushes for this and they are great for removing pills on knits.
2. Machine washable?
All Baabaazuzu apparel and accessories that are fleece lined or trimmed can not be dry-cleaned. These items must be hand washed with a gentle detergent. Lay flat to dry. Use your iron on the hottest setting to reshape.
3. Dry cleaning?
Baabaazuzu apparel and accessories that aren't fleece lined can be dry cleaned. We recommend this method of cleaning with our jackets and vests.
All returns/exchanges must be made within 30 days from ship date. Special orders cannot be cancelled or returned. Credits cannot be issued for merchandise damaged or not delivered to our facility. Please allow up to 10 days for Baabaazuzu to process your refund.
On the checkout page, the product image does not match the color I selected. What color will I receive?
When you make a color selection on the product page, the color you selected will show up in text on the checkout page. The image shown may not match what you selected. As long as you see your color selected in text, we know which one you picked. Should you have any questions about your order, don't hesitate to contact us. We're here to help!
What are One of a Kind products?
When you shop our One of a Kind pieces, you will receive the exact design pictured. Once it's gone, it's no longer available. When you shop our general categories, you select a color, and we'll send you a product that will be as beautiful and in a similar arrangement of color, texture and detail as the sample – however it will not be identical.